Norton Power Eraser has a super-simple interface featuring three large buttons: Scan, History, and Settings. Because it cleans aggressively, it can delete critical system files, so it must be used with care expert guidance is recommended. Symantec's Norton Power Eraser is a free tool that targets stubborn files and forcibly removes them. Many tools can remove viruses and other malware from your PC, but it's not uncommon for one or two bugs to resist eradication. Many users only see the light after spending long hours in the dark, trying to cure an infected PC. Not sure what do do next.Įdit: I ran boot-time scans as well using Avast and NPE and these came back clear.Even the best-protected computer can contract a virus, but it goes without saying that an unprotected computer is far more vulnerable. Is it possible there has been a false positive on these machines due to a windows update or similar? I can't find any evidence beyond the initial scans that there has been any issue.
I used Antimalaware and NPE and malwarebytes rootkit scanner, no indication of anything, checked several times. On a second Avast scan, it found nothing.
Don't share media/storage devices or use the machine in a personal capacity (someone else's machine). This machine is independant of the first machine. On a second machine, not my own, last week, I had a detection with Avast for a rootkit. Is this likely a false positive? I have Windows 10 64 Bit. I have probably ran about 30 scans in the last 3-4 weeks, updating the scanning software and no hits, at any time since. I downloaded Norton Power Eraser (NPE), no hits. I downloaded their standalone rootkit checker, no hits. I have tried Anti-malwarebytes Antimalware, no hits for anything, appears clean. I haven't been using the PC but checking it a few times a week, with updated scanning databases. I ran the Avast scan immediately again and it found nothing.
I happened to be running/scanning MalwareBytes at the same time as the Avast scanning. It had a message of Error: access is denied on the Action Result. It found the file in the Office16 folder, in a wofcompresseddata file. It was not long after a recent installation of Office 16 purchased from Microsoft directly. I ran a scan, about 4 weeks ago and was advised that Avast had found a single rootkit.
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